What is Acas?

Acas provides free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict. The helpline has a free translation service for over 100 languages.

You can:

• use the Acas Helpline Online to ask questions
• look at the full A to Z of advice that Acas can give
• acas.org.uk
• call the Acas helpline

Acas helpline  
Telephone: 0300 123 1100  
Monday to Friday, 8am to 6pm 

 

You can ask Acas about:

• employment rights and responsibilities
• pay and the National Minimum Wage
• discipline and grievance
• contracts and terms and conditions
• working time, rest breaks and holiday entitlement
• equality in the workplace
• working for an employment agency or gangmaster
• agricultural workers’ rights

Complaints

You can make a complaint about your employer or employment agency, or complain on behalf of someone else.

Your complaint will be directed to:

• HM Revenue and Customs (HMRC), if it’s about the National Minimum Wage
• Employment Agency Standards inspectorate, if it’s about employment agency legislation (except Agency Worker Regulations)
• Gangmasters and Labour Abuse Authority (GLAA), if it’s about agency workers in agriculture, horticulture, shellfish gathering or associated processing and packaging
• Health and Safety Executive (HSE), if it’s about working time issues, including maximum weekly working hours
• the Agricultural Wages Team in the Rural Payments Agency, if it’s about agricultural wages