July 28, 2020
What is Acas?
Acas provides free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict. The helpline has a free translation service for over 100 languages.
- use the Acas Helpline Online to ask questions
- look at the full A to Z of advice that Acas can give
- call the Acas helpline
Telephone: 0300 123 1100
Monday to Friday, 8am to 6pm
You can ask Acas about:
- employment rights and responsibilities
- pay and the National Minimum Wage
- discipline and grievance
- contracts and terms and conditions
- working time, rest breaks and holiday entitlement
- equality in the workplace
- working for an employment agency or gangmaster
- agricultural workers’ rights
You can make a complaint about your employer or employment agency, or complain on behalf of someone else.
Your complaint will be directed to:
- HM Revenue and Customs (HMRC), if it’s about the National Minimum Wage
- Employment Agency Standards inspectorate, if it’s about employment agency legislation (except Agency Worker Regulations)
- Gangmasters and Labour Abuse Authority (GLAA), if it’s about agency workers in agriculture, horticulture, shellfish gathering or associated processing and packaging
- Health and Safety Executive (HSE), if it’s about working time issues, including maximum weekly working hours
- the Agricultural Wages Team in the Rural Payments Agency, if it’s about agricultural wages
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