What is Acas?
Acas provides free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict. The helpline has a free translation service for over 100 languages.
- use the Acas Helpline Online to ask questions
- look at the full A to Z of advice that Acas can give
- call the Acas helpline
Telephone: 0300 123 1100
Monday to Friday, 8am to 6pm
You can ask Acas about:
- employment rights and responsibilities
- pay and the National Minimum Wage
- discipline and grievance
- contracts and terms and conditions
- working time, rest breaks and holiday entitlement
- equality in the workplace
- working for an employment agency or gangmaster
- agricultural workers’ rights
You can make a complaint about your employer or employment agency, or complain on behalf of someone else.
Your complaint will be directed to:
- HM Revenue and Customs (HMRC), if it’s about the National Minimum Wage
- Employment Agency Standards inspectorate, if it’s about employment agency legislation (except Agency Worker Regulations)
- Gangmasters and Labour Abuse Authority (GLAA), if it’s about agency workers in agriculture, horticulture, shellfish gathering or associated processing and packaging
- Health and Safety Executive (HSE), if it’s about working time issues, including maximum weekly working hours
- the Agricultural Wages Team in the Rural Payments Agency, if it’s about agricultural wages